01. Vision:
To create an efficient, up-to-date and people-friendly upazila administration with the aim of delivering civic services to the doorsteps of the people.
02. Mission:
To ensure transparency and accountability in Porsha Upazila administration by informing the people in detail about their desired services.
03. Purpose:
(1) Disclosure of when, how and in what time period the people will get any service.
(2) Disclosure of detailed information on how much the service will cost and what information/documents will be required to receive the service.
(3) To establish a corruption-free administration by disclosing where and at what cost the necessary documents for receiving services can be obtained.
(4) Facilitating access to government services for the people and improving the quality of services.
(5) To inform the people of the rights they are entitled to so that they can claim those rights.
(6) Improving the behavior of office staff and developing a culture of courtesy through various initiatives including capacity building.
(7) To try to earn the trust of the public by providing the right service at the right time.
|
Serial no |
Service Description |
Maximum service delivery time |
Necessary documents |
Where to obtain required documents/application form |
Service charges and payment method (if any) |
Designation of Officer-in-Charge with Branch Name, Room Number, District/Upazila Code, Official Telephone and Email |
Designation of senior staff, room number, district/sub-district code, official telephone and email |
|
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
|
1 |
Certificates relating to litigation/recovery of government dues |
120 (one hundred and twenty) work day |
1. Requisition Form (Sections 4 & 6) 2. Section 5 form 3. Advolarum court fee and process fee at prescribed rates 4. Evidence of issue of show cause notice by creditor 30 days prior to filing of certificate suit to debtor |
www.forms.gov.bd |
Stamp/Court Fees at fixed rates as per Government demand |
Upazila Nirbahi Officer/Certificate Assistant- Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
2 |
Issuance of certification of NGO activities |
10 (ten) work day |
1. Application in prescribed pad of NGO 2. Copy of approved FD6 |
Concerned NGO |
for free |
Upazila Executive Officer/Office Assistant- unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
3 |
Investigation and settlement of general complaints |
15 (fifteen) working days |
1. Hand signed written application with full name and address 2. Applicant's mobile number and email address (if any) 3. . A specific description of the complaint in the application 4. Documents supporting the complaint |
Applicant's own management |
for free |
Upazila Executive Officer, Porsha, Naogaon- Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
4 |
Lease of market |
60 (sixty) work day |
1. Purchase of tender by depositing fixed fee before the date of submission of tender from the designated place 2. Fill the tender form and submit the specified amount along with the bank draft in the specified box |
Office of Upazila Nirbahi Officer, Porsha, Naogaon |
Lease price, VAT 15% Income tax 5% |
Upazila Nirbahi Officer/Assistant Commissioner (Land)- Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
5 |
Financial assistance from Employees Welfare Board |
07 (seven) work day |
1. Application Form for Sanction of Welfare Fund Grant (Office) 2. 1 copy of passport size attested color photograph 3. Certificate of Salary of Workplace (Office) 4. Original copies of the documents required for the respective application 5. Specimen signatures of welfare fund/mutual insurance claimants |
1. District Commissioner Office Front Desk 2. Upazila Nirbahi Officer's office front desk 3. Union Parishad Office |
Free of Fees/Charges |
Upazila Executive Officer, Porsha, Naogaon- Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
6 |
Distribution of VGF/Relief/Humanitarian Aid |
20 (twenty) work day |
1. Written application form 2. Extent of damages and justification of application 3. Supporting documents 4. Attestation of UP Chairman concerned |
1. The applicant himself 2. Concerned UP Chairman |
for free |
Upazila Executive Officer/ Project Implementation Officer, Porsha, Naogaon- Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
7 |
Grant of water lease |
60 (sixty) work day |
1. Purchase of tender by depositing fixed fee before the date of submission of tender from the designated place 2. Fill the tender form and submit it in the specified box along with the bank draft of the specified amount |
Office of Upazila Nirbahi Officer, Porsha, Naogaon |
Lease price, VAT 15% Income tax 5% |
Upazila Nirbahi Officer/Assistant Commissioner (Land)- Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
8 |
Financial contribution for burial, cremation and transportation of deceased freedom fighters |
01 (one) work day |
1. Written application of the legitimate heir of the deceased freedom fighter 2. Supporting documents that the deceased was an enlisted freedom fighter 3. Death certificate stating where, on what date, how he died 3. Attested copy of National Identity Card/Citizenship Certificate of the applicant |
1. The applicant himself www.molwa.gov.bd 3. Hospital/Doctor/Cemetery Authority |
Free of Fees/Charges |
Upazila Executive Officer, Porsha, Naogaon- Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
9 |
Exemption of Bulk Allotment/ Special Grants |
15 (fifteen) working days |
1. Application in institution pad 2. Resolution of the management committee of the institution with a plan on what the allocated expenditure will be spent on 3. The power of attorney according to whom the money will be released 4. National Identity Card |
Related institutions |
for free |
Upazila Executive Officer, Porsha, Naogaon- Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
10 |
Nomination of parent members of ad hoc committee of educational institutions |
2 (two) work day |
1. Application on the pad of educational institution along with the proposal of names of 3-5 parent members 2. Curriculum vitae of proposed members |
Head of the concerned educational institution |
for free |
Upazila Executive Officer, Porsha, Naogaon- Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
11 |
Appointment of presiding officer for the formation of managing committee of educational institutions |
3 (three) work day |
Application on the pad prescribed by the head of the institution |
Head of the concerned educational institution |
for free |
Upazila Executive Officer, Porsha, Naogaon- Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
12 |
Grants made by Member of Parliament to institutions/individuals from discretionary funds |
07 (seven) working days |
1. Application of concerned person/institution 2. Revenue ticket worth Rs 3. Attested copy of National Identity Card 4. 1 copy of color attested passport size photograph of the applicant 5. In case of institution, 1 color photo of the institution building |
1. The concerned person/institution itself 2. post office |
Free of Fees/Charges |
Upazila Executive Officer, Porsha, Naogaon- Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
13 |
Donation by Member of Parliament for various religious functions |
07 (seven) working days |
1. Application of concerned person/institution 2. Revenue ticket worth Rs 3. Attested copy of National Identity Card 4. Minutes of the meeting of the organization 5. Bill/voucher of money paid |
1. The concerned person/institution itself 2. post office |
Free of Fees/Charges |
Upazila Executive Officer, Porsha, Naogaon- Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
14 |
Providing agricultural land settlement among the landless |
30 (thirty) working days |
1. Application in prescribed form at prescribed time 2. Certified color photo 3. Landless certificate 4. Attested copy of National Identity Card |
1. Upazila Land Office, Porsha, Naogaon 2. The applicant himself |
for free |
Upazila Executive Officer/ Assistant Commissioner (Land)- Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
15 |
Assistance and empowerment of micro-ethnic communities |
30 (thirty) working days |
1. Application stating the rationale for the assistance within the stipulated time 2. Self-certification whether the applicant is a tribal or not 3. For which assistance is recommended by the concerned authority 4. National Identity Card 5. One color photo |
1. The applicant himself 2. President of Adivasi Samiti 3. The concerned office for which assistance is requested |
for free |
Upazila Executive Officer/ Upazila Engineer- Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
16 |
Elderly Allowance Scheme |
90 (ninety) working days |
1. Application in prescribed form 2. One color photo 3. National Identity Card 4. Recommendation of UP Chairman concerned |
1. Upazila Social Service Office, Porsha, Naogaon 2. The applicant himself |
Bank account should be opened with 10 rupees |
Upazila Social Service Officer, Porsha, Naogaon. |
Chairman, Upazila Parishad/ Upazila Executive Officer/ Deputy Commissioner, Naogaon. |
|
17 |
Allowance scheme for widows and widowers and provision of maternity allowance |
90 (ninety) working days |
1. Application in prescribed form 2. One color photo 3. National Identity Card 4. Affirmation in favor of Hawa, a distressed woman deserted by her husband 4. Recommendation of UP Chairman concerned |
1. Upazila Social Service Office, Porsha, Naogaon 2. The applicant himself |
Bank account should be opened with 10 rupees |
Upazila Executive Officer/ Upazila Social Service Officer/ Upazila Women Affairs Officer- Phone-07429-56001 unoporsha@mopa.gov.bd |
Chairman, Upazila Parishad/ Upazila Executive Officer/ Deputy Commissioner, Naogaon. |
|
18 |
Poor Disability Allowance Program |
90 (ninety) working days |
1. Application in prescribed form 2. One color photo 3. National Identity Card 4. Self-attestation in favor of unsanitary disability 4. Recommendation of UP Chairman concerned |
1. Upazila Social Service Office, Porsha, Naogaon 2. The applicant himself |
Bank account should be opened with 10 rupees |
Upazila Executive Officer/ Ujella Social Service Officer- Phone-07429-56001 unoporsha@mopa.gov.bd |
Chairman, Upazila Parishad/ Upazila Executive Officer/ Deputy Commissioner, Naogaon. |
|
19 |
Lease of Chandina VT of Hat-Bazar |
45 (forty five) work day |
1. Application in prescribed form 2. Trade license 3. Color photo 1 copy |
1. Upazila Land Office, Porsha, Naogaon 2. The applicant himself |
1. 50 taka per square meter in upazila headquarters 2. 13 per square meter for other areas |
Upazila Executive Officer/ Assistant Commissioner (Land)- Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
20 |
Grant of stipend for primary education |
15 (fifteen) working days |
1. Application in prescribed form 2. One color photo 3. Attestation of Head Teacher 4. Minutes of meeting of school managing committee meeting |
1. Upazila Education Officer 2. Head of the school 3. The applicant himself |
for free |
Upazila Executive Officer/ Upazila Education Officer- Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
21 |
Rural Infrastructure Construction Activities (Bridges/Culverts) |
60 (sixty) work day |
1. Submit the tenders as per the schedule at the specified time in the box kept at the specified place 2. Bank draft of required amount at fixed rate of quoted rate for collateral 3. Income Tax Certificate 4. Photocopy of contractor license |
1. Office, Porsha, Naogaon 2. The applicant himself |
Purchase of schedule with prescribed fee and payment of VAT and Income Tax where applicable |
Upazila Executive Officer / Upazila Project Implementation Officer Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
22 |
Primary School Repair/Renovation |
30 (thirty) work day |
1. Application of the Head of the School in the prescribed pad 2. Resolution of school managing committee meeting with description of repair/renovation rationale and probable cost 3. Project proposal of the concerned Union Parishad |
1. Head of the school 2. School Managing Committee 3. The concerned union council |
for free |
Upazila Executive Officer/ Upazila Engineer/ Upazila Education Officer Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
23 |
Regarding recruitment of BCIC Dealers/Recruitment of Fertilizer Dealers |
07 (seven) work day |
1. Application in prescribed form 2. Attested copy of trade license 3. Attested copy of National Identity Card 4. One color photo |
1. Office of Upazila Agriculture Officer 2. Municipal/Union Council Office |
Free of Fees/Charges |
Upazila Executive Officer Porsha, Naogaon Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
24 |
Social/Cultural Activities/Annual Sports |
immediate |
1. Application of concerned institution 2. Description of cultural activities/annual sports competitions 3. Management Committee Resolution 4. Details of possible costs |
Related social and cultural institutions |
Free of Fees/Charges |
Upazila Executive Officer Porsha, Naogaon Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
25 |
Freedom Fighter Honorary Allowance |
90 (ninety) working days |
1. Application in prescribed form 2. Supporting documents of the applicant being an enlisted freedom fighter 3. Attested copy of National Identity Card/Citizenship Certificate of the applicant 4. One copy of attested color photograph |
1. Upazila Social Service Officer, Porsha, Naogaon 2. The applicant himself 3. www.molwa.gov.bd |
Bank account should be opened with 10 rupees |
Upazila Executive Officer/ Ujella Social Service Officer- Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
26 |
Employment Generation Program for the Very Poor (40 Days) |
40 (forty) working days |
1. application 2. Resolution regarding selection of Ward Committee 3. Recommendation of UP Chairman concerned |
Office of the Upazila Project Implementation Officer, Porsha, Naogaon. |
for free |
Upazila Executive Officer/ Upazila Project Implementation Officer- Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
27 |
One House One Farm Project Member Application |
180 (one hundred and eighty) work day |
1. Application of concerned person 2. Attested copy of National Identity Card 3. picture 4. UP Chairman's recommendation |
Office of Upazila Rural Development Officer, Porsha, Naogaon. |
for free |
Upazila Executive Officer/ Upazila Rural Development Officer/ Upazila Coordinator- Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
28 |
Collection of food grains |
2 (two) work day |
1. application 2. color picture 3. National Identity Card 4. UP Chairman's certification regarding ability to supply food grains |
The applicant himself |
Free in case of paddy/wheat but non-judicial stamp of Rs.300/- required for execution of contract in case of purchase of rice |
Upazila Executive Officer/ Upazila Food Controller/ OC (LSD)- Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
29 |
Provision of information in accordance with the Right to Information Act |
20 (twenty) work day |
1. Application in the prescribed form with a description of the information sought and why it is required 2. Attested photocopy of National Identity Card |
1. Office of Upazila Nirbahi Officer 2. The applicant himself |
Free of Fees/Charges |
Upazila Executive Officer Porsha, Naogaon Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
30 |
Kabikha/Kabita/TR (General & Special) |
60 (sixty) work day |
1. Application specifying requirements 2. Details of possible costs 3. Resolution containing the recommendation of the Union Parishad concerned |
1. The applicant himself 2. The concerned union council |
for free |
Upazila Executive Officer/ Upazila Project Implementation Officer- Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
31 |
Regarding prevention of violence against women and child trafficking |
10 (ten) work day |
1. Application specifying what type of remedy is required 2. Full name and address of abused woman/child 3. the scene |
The applicant himself |
for free |
Upazila Nirbahi Officer / Women Affairs Officer Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
32 |
Regarding various meetings/associations/religious functions |
15 (fifteen) work day |
1. Application with specific date of meeting/event 2. List of guests invited to the meeting 3. Permission letter from the authority where the meeting will be held 4. Undertaking that no speech against the state or the people will be given in the meeting 5. Undertaking that the authority will control the law and order situation |
The applicant himself |
for free |
Upazila Executive Officer Porsha, Naogaon Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
33 |
Pay and Allowance of Village Police (Government/Private) |
Government Part within 07 working days of receipt of allotment UP Part by 05th of every month |
Bill with attendance certificate from Union Parishad |
Union Parishad Office |
Free of Fees/Charges |
Upazila Nirbahi Officer, Porsha, Naogaon. Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
|
34 |
Payment of Honorary Allowance to UP Chairman/Member/Members |
15 (fifteen) work day |
1. allotment letter 2. Bank Account of UP Chairman/Members |
|
for free |
Upazila Nirbahi Officer/Office Assistant Phone-07429-56001 unoporsha@mopa.gov.bd |
District Commissioner, Naogaon Phone No-0741-62523 dcnaogaon@mopa.gov.bd |
Note: In addition to the above activities , effective measures are taken as per the instructions / circulars issued by the government .
|
Upazila Executive Officer Porsha, Naogaon. Phone No-07429-56001 Mobile No- 01730-460012 E-mail: unoporsha@mopa.gov.bd Web Address: porsha.naogaon.gov.bd |
District Administrator Naogaon Phone No-0741-62523 Mobile No- 01715-292377 E-mail: dcnaogaon@mopa.gov.bd Web Address: www.naogaon.gov.bd |
Divisional Commissioner Rajshahi Phone No- 0721-772233 Mobile No- 0721-772987 E-mail: divcomrajshahi@mopa.gov.bd Web Address: //www.rajshahidiv.gov.bd |
Planning and Implementation: Cabinet Division, A2I, BCC, DoICT and BASIS
Technical Assistance:
